Fully managed support means that we will do our best to provide assistance with just about any issue or configuration request you may have with your server outside of custom software/script installations (ex: FFmpeg+Mplayer+MEncoder). Some examples of things covered by our fully managed support may include but are not limited to:
- PCI compliance modifications.
- Load problems or sluggishness.
- Network related issues.
- Failure of server to boot.
- Hardware failures
- Package installations via package manager (yum,RPM).
- DNS Configuration
- Troubleshooting script configurations and/or website errors.
- Task automation.
- Firewall setup & troubleshooting.
- E-mail configuration.
- Software upgrades & migrations. (php, MySQL).
- Custom Apache configurations (mod_python, mod_ruby, mod_wsgi)
- Perl/PECL module/extension installations.
- Backup configurations.
- Google Apps setups.
- And much more.
UNMANAGED means:
Unmanaged hosting is a hosting plan with no (or very few) additional services. With unmanaged hosting you may, for example, get simply a server with only an operating system installed. This means that you’ll then need to install any necessary software on your own. (By “software” I don’t only mean WordPress or Drupal or similar, but even base system software such as Apache or PHP.)
The reason it’s referred to as “unmanaged” is because we don’t provide any services or carry out any management tasks on your server. If you want something done, you have to do it yourself.
Unmanaged servers tend to come with an operating system installed, but not much else. Anything you want to do you’ll need to do via the command line.
It’s important to understand that the command line is the ultimate power tool. All the management services hosts offer, all the functionality offered by control panels — somewhere, they all rely on commands issued via the command line. You may not be able to see it, but that’s what’s happening.
Therefore, anything the host can do for you, you can do yourself — provided you have the necessary skills. You can download, install and set up monitoring services for yourself. You can add malware detection and removal tools on your own; you could even create your own control panel!
If you want to save some money and have the know-how, unmanaged servers could be the way for you.
In some special cases, applications running on the server may call for such a specific setup that the hosting company simply doesn’t offer the precise things you need. This could also arise from the need to optimize a server to the extreme.
Note that you need a significant amount of server-management knowledge to get along with an unmanaged server. With a basic, unmanaged hosting plan, you cannot run websites “out of the box” and there is no graphical interface for you to use to interact with the server. In short, unmanaged servers/hosting plans are definitely reserved for the tech savvy!
